⚠️ Legal Disclaimer: Terms & Conditions Responsibility

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Privacy Policy

Effective October 16, 2026

THOMPSON REMODELING ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

We collect information you give us directly when you request a consultation or estimate, fill out a form on our website, call us, or text us. This typically includes your name, phone number, email address, property address, and details about the kitchen or bathroom project you are considering.

We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, pages viewed, and the site or ad that referred you. This is collected through cookies and similar technologies, including advertising and analytics tools.

2. How we use your information

  • To respond to your consultation or estimate request and schedule appointments
  • To contact you by phone, text message, or email about your project
  • To send appointment confirmations and reminders
  • To provide the services you request and follow up afterward
  • To improve our website and measure the performance of our advertising
  • To comply with legal obligations

3. Text messaging

If you provide your mobile number and agree to receive text messages, we may text you about your consultation request, appointment scheduling, confirmations, and reminders. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Opting out of text messages does not remove you from phone or email contact unless you ask us to stop those as well.

4. How we share your information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We share other information only in these limited situations:

  • Service providers. Companies that operate our website, scheduling, customer records, and messaging systems on our behalf. They may only use the information to perform services for us.
  • Subcontractors. Licensed trade partners performing work on your property, and only the information needed to do that work.
  • Legal requirements. When required by law, subpoena, or to protect our rights or someone's safety.
  • Business transfer. If our business is sold or merged, customer information may transfer as part of that transaction.

We do not sell your personal information.

5. Advertising and analytics

We use advertising and analytics services, including Meta (Facebook and Instagram) and Google, to measure and improve our marketing. These services may set cookies or receive information about your visit so we can show relevant ads and understand which ads lead to inquiries. You can manage ad personalization in your Facebook and Google account settings and control cookies through your browser.

6. Your choices and rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Depending on where you live, you may have additional rights under state privacy law. We will not discriminate against you for exercising these rights. To make a request, contact us using the details in Section 9. We may need to verify your identity before acting on a request.

7. Data retention and security

We keep your information for as long as needed to provide our services and meet legal, tax, and warranty obligations, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

Our services are directed to adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

9. Contact us

THOMPSON REMODELING
35 Bisbee Dr, Burlington, NJ 08016
Phone: (973) 214-4341
Email: [email protected]

10. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page.

Terms and Conditions  |  Text Message Consent